Privacy Policy Statement

WOLIE.EU Privacy Policy

This Privacy Policy describes how WOLIE.EU processes personal data collected during the course of its activities as a chartered professional membership body and provider of energy-related products and services.

WOLIE.EU is committed to respecting the privacy of individuals and will additionally comply with the requirements of the General Data Protection Regulation, which comes into force on 25 May 2018. This is designed to ensure personal data is processed lawfully, fairly, transparently and for specific, explicit and legitimate purposes.


Collection of data

During the course of its work, WOLIE.EU collects personal data which identifies individuals or that can be used to identify individuals when combined with other information in the possession of WOLIE.EU or likely to come into its possession.

This personal data may include information such as name, age, home address, telephone number, fax number, e-mail address, organisation name, job title, business address, membership number and grade, examination records, bank and payment details, education and training details, CPD records, application forms and assessment records.

Personal data is collected by a variety of means, including face to face, by telephone, mail, fax, internet and e-mail, at events, conferences and exhibitions and via third parties. Data is retained by WOLIE.EU only for as long as it has legitimate reason to do so.


Use of data

Personal data held by WOLIE.EU may be accessed, retrieved and used by WOLIE.EU, trusted associates and suppliers as necessary fulfil WOLIE.EU’s role.


Members of WOLIE.EU

If you are a member of WOLIE.EU, we may use your personal data to administer and manage your membership of WOLIE.EU – eg for the purposes of assessing membership applications, allocating a membership grade, providing member benefits, internal administration of your membership and taking payments relating to your membership – and for statistical and analytical purposes.


Customers of WOLIE.EU

If you have registered for any WOLIE.EU products or services including events, training and publications, you will receive essential communications relating to the fulfilment of those products and services, as detailed in the terms and conditions.


Other WOLIE.EU communications

WOLIE.EU is keen to keep its members, customers and others up to date with the latest professional opportunities, news about developments across the sector.

Where we have your consent, we may use your personal data to send e-mail notifications alerting you to WOLIE.EU information which may be of interest and to promote and develop our activities, products and services.

In order for us to tailor what we send you to your needs, you can change your mailing preferences at any time - or unsubscribe entirely - by logging into your account or clicking the personalised link provided at the base of any email from WOLIE.EU – or just send an email expressing your wish clearly or just using the word “unsubscribe”.


Data sharing

The owner of personal data held by WOLIE.EU  will at all times be WOLIE.EU.

As data controller, WOLIE.EU takes all reasonable steps to ensure that personal data remains in a secure environment and will never sell personal data to third parties, but we may share it with trusted business associates, suppliers and contractors for the purposes of administering and managing our services. All personal or sensible data will be hosted within EU-Europe.

We may also share personal data with government authorities, if legally required to do so, or if WOLIE.EU believes it necessary in connection with an investigation of any activity that is illegal or may expose WOLIE.EU to any liability, and with third parties in connection with any proposed merger, reorganisation, or sale of all or substantially all of WOLIE.EU’s business.


Data processing

Personal data held by WOLIE.EU may be managed by trusted third party data processors within EU Europe. Currently all data is kept on a secure local server system.


Our website

WOLIE.EU’s web site makes use of ’cookies’, which are small text files that contain a unique identification number written to a user’s hard disk and read by a server program. Cookies are used generally to keep a record of your details in order to recognise you the next time you visit WOLIE.EU’s web site. If you disable the use of cookies via your internet browser, this may mean that you will not be able to login to WOLIE.EU’s web site. Public content will still be visible. The use of the privacy mode of your computer will support WOLIE.EU’s website functions in full.

WOLIE.EU’s website may contain links to other sites not controlled or monitored by WOLIE.EU. These sites may independently send you cookies and collect data and information. WOLIE.EU is not responsible for and does not accept any liability for their actions or the content of their sites.


Contact details

If you have any comments, questions or concerns about how WOLIE.EU handles personal data, or in relation to your personal data held by WOLIE.EU, please contact WOLIE.EU’s Data Protection Officer:

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